Analysis of Online Community Services in Problem Solving Studying at Open University: A Case Study to Improving Problem-Solving Ability of PGSD
Abstract
The purpose of this study is to analyze problems in online communities to help solve problems faced by Open University (OU) students in terms of topics discussed in online communities, problems that arise in online communities, the process of counseling guidance in online communities, improving student problem-solving skills after discussing in online communities. This research was conducted using a quantitative descriptive design. All Elementary School Teacher Education (PGSD) students who post on online community services, from January 2019 to December 2019 as research objects. Data were collected using the documentary method and a problem-solving ability test for students from the Bojonegoro study group. Data from the online community is described based on the proportions while the problem-solving ability with N-gain, sensitivity, and completeness. The results showed: (1) The topics discussed in the online community service were introductions, registration, tutoring/study, and grades/exams; (2) Problems that arise in online community services are registration, tutorials, grades, and exams; (3) The process of counseling guidance in online community services for student problems is karstic; (4) Students' problem-solving ability after discussing in online community services increases and is in high criteria.
Downloads
References
Alzahrani, M. G. (2017). The effect of using online discussion forums on students’ learning. TOJET: The Turkish Online Journal of Educational Technology, 16(1).
Astuti, R. W., Nursalim, M., Pratiwi, T. I., & Nuryono, W. (2013). Pelaksanaan bimbingan dan konseling untuk merubah persepsi negatif siswa di Sekolah Menengah Atas di Kabupaten Lamongan. Jurnal Bk Unesa 3(1), 271–280.
Azizah, E. C. I., Aryadita, H., & Herlambang, A. D. (2018). Evaluasi kualitas website forum diskusi online menggunakan metode webqual 4.0 dan importance performance analysis (Studi kasus pada website dictio). Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, 2(8), 2549-2559.
Breivik, J. (2020). Argumentative patterns in students’ online discussions in an introductory philosophy course. Nordic Journal of Digital Literacy, 15(1), 8–23. https://doi.org/10.18261/issn.1891-943x-2020-01-02
Bungin, B. (2014) Metodologi penelitian kuantitatif, komunikasi, ekonomi, dan kebijakan publik serta ilmu-ilmu sosial lainnya. Kencana Prenada Media Group.
Chai, H., Liu, Z., Hu, T., & Li, Q. (2020). A new conceptual framework for measuring online listening in asynchronous discussion forums. In N. Pinkwart, & S. Liu (Eds.), Artificial intelligence supported educational technologies. Advances in analytics for learning and teaching. Springer, Cham. https://doi.org/10.1007/978-3-030-41099-5_4
Elfiky, I. (2014) Terapi berpikir positif. biarkan mukjizat dalam diri anda melesat agar hidup lebih sukses dan lebih Bahagia (K. Fath & M. T. Damas, Trans.). Penerbit Zaman.
Emzir. (2014). Metodologi penenlitian kualitatif analisis data. Rajawali Press.
Fatmawati, S. (2019). Efektivitas forum diskusi pada e-learning berbasis moodle untuk meningkatkan partisipasi belajar refleksi edukatika. Jurnal Ilmiah Kependidikan, 9(2), 210-216. https://doi.org/10.24176/re.v9i2.3379
Geldard, K. (Ed.). (2014). Konseling remaja. Intervensi praktis bagi remaja berisiko (H. P. Soetjipto & S. M. Soetjipto, Trans.). Pustaka Pelajar.
Khlaif, Z., Nadiruzzaman, H., & Kwon, K. (2017). Types of interaction in online discussion forums: A case study. Journal of Educational Issues, 3(1). 155-169. https://doi.org/10.5296/jei.v3i1.10975
Mandala, A. S. J., Dantes, N., & Setuti, N. M. (2013). Penerapan konseling behavioral dengan teknik modeling untuk meningkatkan perilaku hidup bersih dan sehat siswa pada kelas XAP1 SMK Negeri 1 Seririt Kabupaten Buleleng. Jurnal Ilmiah Bimbingan Konseling, 2(1). https://doi.org/10.23887/jibk.v1i1.910
Mappiare-AT, A. (2014). Pengantar konseling dan psikoterapi (2nd ed.). PT Raja Grafindo Persada
Nelson-Jones, R. (2012). Introduction to counselling skills: Texts and activities. SAGE Publication.
Omede, A. A. (2013). Counselling persons with visual impairment for effective career choice: Implication for national development. Journal of Emerging Trends in Educational Research and Policy Studies (JETERAPS), 4(2), 345-349. https://doi.org/10.10520/EJC137548
Pramonoadi, Tresnaningsih, S., Faqih, A., Setiani, R., & Dwikoranto. (2020). The validity of concept attainment with multi representation as an alternative learning model to improve students’ mastery of concepts and scientific consistency. Studies in Learning and Teaching, 1(2), 122-132. https://doi.org/10.46627/silet.v1i2.35
Saam, Z. (2013). Psikologi konseling. PT Raja Grafindo
Setyowati, T. (2016). Forum bimbingan konseling program PGPAUD Peer guidance and Counseling. UPBJJ-UT Surabaya
Setyowati, T., & Widuroyekti, B. (2014). Kontribusi Forum Bimbingan Konseling pada komunitas online terhadap pemecahan masalah mahasiswa program PGPAUD di Universitas Terbuka. Universitas Terbuka.
Sutoyo, A. (2012). Pemahaman individu (Observasi, cheklist, interviu, kuesioner, sosiometri). Pustaka Pelajar.
Walgito, B. (2014). Bimbingan dan konseling (Studi & karier). Andi Offset
Winkel, W. S., & Hastuti, M. M. S. (Eds.). (2013). Bimbingan dan konseling di Institusi Pendidikan (Revision ed.). Media Abadi.
Wood, J. T. (2010). Interpersonal communication: Everyday encounters (6th ed.). Cangage Learning.
Yusuf, S. (2014). Program bimbingan dan konseling di sekolah. Refika Aditama Press.
Zuhara, E. (2015). Efektivitas teknik sosiodrama untuk meningkatkan komunikasi interpersonal siswa (Penelitian kuasi eksperimen kelas X di SMA Kartika Siliwangi 2 Bandung tahun ajaran 2013/2014). Jurnal Ilmiah Edukasi, 1(1), 80-81. https://doi.org/10.22373/je.v1i1.319
Copyright (c) 2022 Studies in Learning and Teaching
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
